Holiday Inn Runcorn M56 Junction 12, an IHG Hotel
손님 리뷰
The hotel was great. Friendly staff who were keen to help. Breakfast was good quality and plentiful. The bedroom was small in size but adequate for our needs. It was very clean. The free wifi worked well and the heating/AC worked perfectly, to have both in a hotel room is rare!
Ainsworth
2024년 11월
We have stayed here before, and love the hotel. Friendly and helpful staff, good, clean room and facilities and lovely breakfast offering.
Deborah
2024년 11월
Everyone was amazing, helpful and informative. Day and Night Reception were very kind. The bar staff was friendly. So was the room cleaner who made sure our room was pristine and left a welcome message. The breakfast staff were welcoming, and helpful. Breakfast choices were very good, even Gluten free etc. The breakfast window view was stunning. Well worth arriving just before sun up for the dawn reveal. Great accessibility too with assistance available. Little essentials were free at reception like extra coffee milks and toothbrush kit. More premium items like charger available for reasonable price. Plenty of parking space. Walk in shower was clean and water was hot. Nice free soaps and good size fluffy towels. Very quiet room and blackout curtains. Plenty of good lounge space. Had gym and pool which I was too tired to try. Nice make up spotlight. Very good WiFi which I only used in bar lounge.
Antony
2024년 11월
Staff went out their way to be helpful and welcoming. Pool, jacuzzi, sauna, steam room- fantastic. Lovely view over woodland from floor 5 bedroom. Choice of pillows, adjustable heating, nice soft bed linen. Housekeeping staff gave me extra biscuits! Reception staff stored.my leftover pizza in their staff fridge for me.
Catryn
2024년 10월
Location was perfect for our stay, we were house hunting in the area. As we had our dog with us the hotel was superb as their dog friendly staff and policy enabled us to have our bestie with us 😊 We found a great dog walk close by which was terrific
Stephen
2024년 10월
Excellent shower facilities. Very quiet location. Breakfast facilities very good, especially the full English choices. Car parking area.
Brian
2024년 7월
Nice clean and comfortable hotel. About 40 minutes from Oulton Park. good parking Staff friendly and helpful
Paul
2024년 9월
The staff were all very friendly and helpful. The receptionist, on arrival, was exceptionally good. All helpful accommodating a guest with limited mobility. Lift to our floor and ample space for mobility scooter, ramps to all areas where required. The breakfast offering was excellent and there was a huge selection to choose from. The location suited our needs and was quiet. We heard no disturbance at all, throughout our stay. The room was well designed with more than adequate space and all favilities we needed. Bed, easy chair and desk chair all comfortable.
Chris
2024년 3월
Perfect stop-over re heading into (deepest) Wales .. from far-flung Scotland! Parking spot-on, and check-in/Reception very good - thanks to Meg for her very enthusiastic and warm welcome - and nothing too much bother attitude. Room seemed recently refurbished; clean, bedding immaculate (always good!) and overall inviting - though very small! Dinner excellent; fish and chips, delicious .. service and attention from server, Kate, first class .. great customer service, and engaging. Breakfast superb!! Overall, great stay … certainly no complaints.
Gary
2024년 6월
The staff absolutely made it - they were all friendly, smiling, helpful and informative and went above and beyond for us. We visited as we needed somewhere to stay while we were in the area, hours away from home to say goodbye to a love one who was dying and died while we were staying. The kindness of staff helped us through a very difficult time. They made bespoke food for us and when the pancakes that they use (bought in) ran out, the chef whipped up a homemade batch especially for our children. It meant the world on a morning where we awoke to very bad news.
Naomi
2024년 4월
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